SECURITY DEPOSITS
New rental customers need to stop into our office to complete an application for service. You will need to bring your current photo ID (such as your driver's license). Be sure to have the correct property address and apartment number (if applicable).
A security deposit of $300.00 will be due for rental units when signing up for water service.
If you moved and left an unpaid balance on any previous rental properties you may be required to pay the balance left on your previous account or denied service in your name.
The Authority requires $100.00 deposit from new property owners but will need to verify billing information and have a current telephone number on file.
If you are renting to own a property, under Article of Agreement, the Authority will require a $100.00 deposit. This is the property owner's decision because they will be responsible for paying any outstanding bills if the tenant leaves without paying.
Meters are read every month beginning on the first of the month. This process usually takes about a week to read over 2,200 meters in our system. For Portage Borough Residents, your bill includes water, sewer and garbage charges. For Portage Township Residents, your bill includes water, and possibly sewer charges. For Cassandra Borough Residents your bill will only include water charges. The garbage charges are established by the Portage Borough. By ordinance, we are required to bill and collect these fees for the Borough.
Bills are mailed out prior to the end of the month to insure that the post office delivers them to you by or before the 1st of the month. The 15th day of the month is the last day to pay the net amount. After this date, the gross amount is due. (10% Penalty).
If the 15th of the month falls on a Saturday or Sunday, we will accept the net amount the following Monday.